OUR LOCATION

Our main campus is located at 5190 Cline Rd, Kent, Ohio, just minutes from Kent State University and Dix Stadium.

Important: There are two entrances to the property. If you arrive at a security gate, you're at the wrong entrance. Look for the "Welcome to SHINE" sign and the bright, colorful mural on the front of our building.

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ARRIVAL

To honor the experience of everyone attending, we ask that you arrive on time or a few minutes early. Doors open 15 minutes before your scheduled session, allowing time to settle in, remove your shoes, and get comfortable.

All sessions begin promptly. For experiences such as sound baths, meditations, chanting, and other immersive practices, doors may be locked once the session begins, and late entry will not be permitted. Entering after an experience has started disrupts the environment and the participants already engaged in the practice. We take this commitment to the shared experience seriously and appreciate your cooperation.

Please plan accordingly, as missed sessions due to late arrival are not eligible for refunds or credits.

SHINE has two training spaces: the larger Louie Room and the more intimate Jasper Room. If you're attending a training or certification, your assigned room will be included in your pre-training logistical email.

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CONFIRMATION EMAILS & EVENT REMINDERS

Please add your event date and time to your personal calendar immediately after registering. Our system does not send automated event reminders, and participants are responsible for keeping track of their scheduled sessions.

For trainings and certifications, our team sends a logistical email approximately 3–5 days before your scheduled training, including important details to help you prepare.

If you don't see this email, please check your spam or promotions folder. If it's still missing, contact our team at team@shineohio.com before your training.

Please note that workshops and experiences typically do not receive an additional logistical email before the event. Your original registration confirmation serves as your booking record.

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CANCELLATIONS, TRANSFERS & REFUNDS

Because our experiences have limited capacity and your registration reserves a dedicated space, all registrations are nonrefundable and subject to SHINE's cancellation and transfer policies.

Transfer eligibility and notice requirements vary by event type. Our policies apply consistently, regardless of the reason for cancellation, including illness, emergencies, scheduling conflicts, or other personal circumstances. Missed sessions and requests submitted outside the applicable transfer window are not eligible for credits or transfers.

Please review our policies before registering. All transfer requests must be submitted by email within the applicable notice period.

READ OUR CANCELLATION, REFUND & TRANSFER FAQs

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PREPARING FOR YOUR EXPERIENCE

Footwear: SHINE is a shoe-free education space. Please remove your shoes in the reception area before entering. You're welcome to bring clean, indoor-only shoes or wear socks or slippers.

Comfort: We recommend dressing in layers. Our space has tall ceilings, and temperatures may vary throughout your experience. Many of our experiences include time resting on yoga beds with blankets and props, so comfortable clothing is always encouraged.

Shared Space: SHINE is a shared environment designed to support presence, restoration, and meaningful experiences for everyone. Please silence your phone and respect the quiet, personal space, and experience of others.

To protect the restorative experience of the entire room, SHINE's quieter experiences are held as gentle "no-snore zones." If disruptive snoring occurs, facilitators may softly wake or reposition guests to maintain the integrity of the shared experience.